SERRA and other resident association volunteers have worked with the City of Toronto to help create a new reference guide for residents to use when they have questions about nearby infill (new home or renovation) construction projects in their neighbourhood.
The Good Neighbour Guide will help answer many questions. Here are some examples of information in this new guide:
✅ What types of permits need to be displayed at the renovation site?
✅ How are trees protected and who is responsible for their protection?
✅ When do the owners / builders communicate information to nearby residents?
✅ How are the construction sites maintained to ensure safety, cleanliness and minimal disruption and inconvenience to neighbours?
✅ Where do residents report safety, traffic, nuisance, noise or other concerns?
The City of Toronto’s Good Neighbour Guide is now available online. By using the digital version of the guide, residents will be able to click on links for additional resources and bylaw information.
Brochures of the Good Neighbour Guide will be available at City Hall and each of the civic centres. The online version and the paper version of the Good Neighbour Guide will be translated into other languages based on the needs of each ward ( determined by the most Infill projects by ward & specific languages spoken in the community). The approved languages for the guide are as follows: French, Farsi, Korean, Mandarin, Cantonese, and Russian.